Last updated: 9/3/2025
By accessing and using Recurro's payment recovery services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Recurro provides automated payment recovery services for Stripe merchants, including smart dunning, retry logic, automated communications, and analytics. Our services are provided on a subscription basis with additional fees based on recovered revenue.
Our pricing consists of a monthly subscription fee plus a percentage of successfully recovered payments. Pricing tiers are based on your monthly recurring revenue (MRR). All fees are non-refundable except as required by law.
You are responsible for maintaining the confidentiality of your account credentials, ensuring compliance with applicable laws and regulations, and using our services in accordance with Stripe's terms of service and applicable payment regulations.
By using our services, you authorize us to process payment and customer data on your behalf for the purpose of payment recovery. We handle all data in accordance with our Privacy Policy and applicable data protection regulations.
Recurro shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. Our total liability shall not exceed the amount paid by you in the preceding twelve months.
Either party may terminate this agreement at any time with 30 days written notice. Upon termination, your access to our services will be discontinued, and any outstanding fees will become immediately due and payable.
We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the modified terms.
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Recurro is incorporated, without regard to its conflict of law provisions.
If you have any questions about these Terms of Service, please contact us at legal@recurro.co